Returns & Replacements Policy
Easy and Free Returns
At India House, your satisfaction is our priority. If something isn’t right with your order, we are here to help.
Items can be returned within 30 days of delivery.
To initiate a return, please contact us through our Contact Page or email us at info@indiahousestores.com with your Order ID.
Return shipping is completely free. We cover all return shipping costs.
Refunds are typically processed within 48 hours of receiving and approving your return.
Our return address is located in India to ensure a smooth and easy return process.
Free return policy applies only to purchases made directly on IndiaHouseStores.com.
Gift cards, cashback offers, and promotional vouchers are non-refundable and non-cashable.
Hassle-Free Replacements
If your item arrives damaged, defective, or not as described, we will be happy to send you a replacement.
Replacements are available within 30 days of delivery.
To request a replacement, please reach out through our Contact Page or email info@indiahousestores.com with your Order ID and a brief description or photo of the issue.
Replacement items usually arrive within 10 to 24 business days, depending on your location.
There are no additional costs. We handle all charges related to replacements and shipping.
Gift cards and cashback promotions are not eligible for replacement.