India House

UK Shipping & Delivery: Clear Information for Handmade Products

How to Choose the Best Handcrafted Copper Water Bottle in London

UK Shipping & Delivery: Clear Information for Handmade Products

UK Shipping & Delivery

When ordering handmade products online, clear shipping information matters. This page explains how deliveries to the UK work, what to expect after placing an order, and how we ensure handmade items reach you safely.

Do You Ship Handmade Products to the UK?

Yes. India House Stores ships handcrafted products to customers across the United Kingdom. Our UK customers regularly order items such as copper bottles, wooden beer mugs, and other handmade homeware. Orders are processed carefully to ensure handmade pieces are handled with appropriate care from dispatch to delivery.

Delivery Timelines for UK Orders

Delivery timelines can vary depending on the product type and destination within the UK. General guidance:

Orders are processed after confirmation
Handmade items are packed securely before dispatch
UK delivery typically takes several working days once shipped

Because our products are handcrafted, dispatch times may differ slightly from mass-produced goods. Estimated delivery timelines are shared at checkout or in order confirmation emails.

Packaging and Protection for Handmade Items

Handmade products require extra protection during transit. Each item is packed with care to reduce the risk of damage. Our packaging process includes:

Protective wrapping around fragile items
Reinforced outer packaging
Secure placement to limit movement during transit

This approach helps ensure items arrive in good condition while respecting the handmade nature of each product.

Customs, Duties, and Taxes for UK Buyers

Orders shipped to the UK may be subject to customs checks in line with UK import regulations. Important points for UK customers:

Customs duties or taxes may apply depending on order value
Any applicable charges are determined by UK customs authorities
Customers are responsible for paying duties or taxes if required

We recommend checking current UK import guidelines if you are ordering internationally.

Returns and Exchanges for UK Customers

We aim to provide clear and fair return and exchange guidelines for UK buyers. General return principles:

Items should be unused and returned in original condition
Return requests must be made within the specified time frame
Handmade items may have slight variations, which are part of their character

Detailed return instructions are shared through our customer support team.

How We Ensure Safe Delivery of Fragile Crafts

Many of our products, including copper bottles and wooden mugs, require careful handling. To reduce delivery risks:

Items are inspected before packing
Fragile pieces receive additional internal padding
Packaging is selected based on product type

These steps help protect handmade crafts throughout the delivery process.

Customer Support for UK Orders

If you have questions about shipping, delivery status, or order details, our support team is available to assist. UK customers can contact us for:

Order tracking information
Delivery-related queries
Return or exchange requests

Clear communication helps ensure a smooth buying experience from order placement to delivery.